CANCELLATION POLICY
Bouncer rentals can be cancelled for any reason up to 72 hours prior to your booking time at no cost.
Cancellations due to weather may be made up to 1 hour prior to the scheduled time at no charge.
To cancel, email us at bouncyfunyxe@gmail.com.
WEATHER POLICY
BOUNCY FUN YXE reserves the right to cancel outdoor rentals if, in our judgment, weather conditions pose safety risks or may damage the equipment. This includes, but is not limited to: wind, rain, mud, or extreme temperatures.
We recommend having an indoor backup location in case of bad weather. If the forecast is questionable, we will contact you in advance.
Please note: Once the equipment is delivered or picked up, the full rental fee is due and non-refundable.
If the bouncer is returned wet or returned late, the $100 damage deposit will not be refunded.
PAYMENT POLICY
Full payment is required upon pick-up or delivery of the rental unit.
A $100 damage deposit is also required and will be fully refunded after the event, if the bouncer is returned in the same condition as received.
SIZE & MEASUREMENT POLICY
Each bouncer requires a specific amount of space for safe setup.
Customers must measure the area in advance and ensure there is enough clearance (at least 5 feet on each side) for the inflatable they book.
If your space is too small or unsuitable for the unit you’ve selected, BOUNCY FUN YXE is not responsible and the full payment will still be required.
SAFETY RULES
NEVER leave inflatables unattended.
Follow these safety guidelines at all times:
Do not exceed weight or player limits
No hanging, climbing, or pulling on the bouncer walls
No food, drinks, candy, pets, or sharp objects inside
No shoes, glasses, or jewelry
No flips, rough play, or pushing
Bouncers are for kids ages 2–10
Children under 3 must be closely supervised
No use by anyone with recent injuries or conditions
Do not touch or lean on netting
Keep away from blower and power cords
Do not enter while inflating or deflating
Stop use immediately in rain, lightning, or strong wind
Bouncers must be placed on flat grassy areas (no gravel, concrete, or slopes)
Make sure the area is free of debris, sticks, toys, or pet waste
Do not move the inflatable after setup
Use stakes or sandbags as provided
Remove any overhanging branches or wires